Mandy Heaton

Executive Director of Communication and Public Affairs
Reed College

Headshot of Mandy HeatonTracy’s professionalism shines at all times through her exceptional communications, high attention to detail, and natural relationship building skills. Her approach is personable, approachable, and consultative, and her follow-through is impeccable. She shared a compelling story about Reed, and it was clear that she had not only a strong understanding of the organizational structure and what was needed for the role but also the innovative thinking capability to see outside of a particular standard. I didn’t come from higher education, yet Tracy communicated the skills needed in a language that I understood regardless of the industry and precisely matched my expertise to Reed’s needs.

During the search, she shared the client’s thinking, their concerns, and helped me think through those details, even giving me the opportunity to ask, “Is this the right fit for me?” I came into the position with a transparent view of the role and the organization. It gave both sides a great starting point. After I had accepted the position, Tracy went above and beyond to ensure my onboarding was smooth. Tracy gave me recommended reading materials on higher-education and connected me with leaders in the industry. She set me up for success. I am in my dream job and I have Tracy to thank.