Chief Admissions Officer
New York City or Monticello, NY
The Center for Discovery is an internationally renowned specialty center for the treatment of individuals with complex conditions, including autism spectrum disorders (ASD), and medical frailties. The Center, highly regarded for its innovation, biodynamic farming practices, and whole-body approach to care, has grown from its roots as a provider of services for children with Cerebral Palsy (CP) to become a magnet institution that draws individuals and families from around the State of New York and the world who seek highly advanced care and access to groundbreaking research and treatment.
Differentiated by a philosophy that celebrates the abilities of an individual rather than focusing on his or her disabilities, The Center not only strives to prepare the individuals and families it serves for the world, but also to create a more inclusive world by revolutionizing how society lives with and prepares for the growing number of people impacted by disabilities. They do this through innovative educational, clinical, social, creative arts, and recreational experiences designed to enrich lives through personal accomplishments.
Located on a multi-campus setting in the Catskill Mountains and with a satellite business office in Manhattan, The Center cares for an ethnically and demographically diverse population of children and adults through residential and educational programs, health and clinical services, and family support services. Its integrated and holistic approach to life-long learning enlists the talents of a dedicated team of nearly 1,800 highly trained staff who provide year-round support, 24 hours a day. Included are a medical staff of physicians and specialists, registered and licensed practical nurses, as well as classroom teachers and teacher aides, dietitians, occupational therapists, and many more.
To amplify its reach and potential to assist more families, The Center for Discovery is seeking a Chief Admissions Officer (CAO) who will drive growth by transforming, elevating, and accelerating the recruiting and admissions process. Focusing on The Center’s Pediatric Services, the CAO will expand existing residential and day-school programs, and prepare for the launch of a children’s specialty hospital that will serve families from around the country and the world.
As the largest provider of care for children with significant disabilities in New York State, The Center serves more than 170 children ages 5 to 21 who live in beautiful, universally-designed residences and have access to advanced rehabilitation technology, adaptive physical education, music, and art therapy. The Center also provides special education services to school-age children, including 100+ day students from school districts throughout the region.
In 2018, The Center will break ground on an 18-bed specialty hospital for children with ASD as well as those who are medically fragile. The hospital will operate a three-to-six-month intensive assessment and intervention program that will include full biomedical and psychiatric evaluations, as well as equip each child with the necessary skills to engage with the world around them in more meaningful ways. The program will seek to involve the child’s family in different ways. Depending on the needs of the child and the family, the program will help stabilize the home environment to facilitate the child’s return, or prepare families for a transition within their home community. From the first day of admission, the team of medical and behavioral specialists will work with the family toward the goal of transitioning the child back home.
The CAO will proactively pursue admissions for The Center’s residential program, day school, and new specialty hospital. S/he will knit together family members, healthcare providers, school systems, state health and education agencies, the community, and The Center for Discovery, as all parties strive to deliver the best care possible for children and young adults with developmental disabilities. The CAO will interact and build lasting relationships with individuals from all walks of life and perspectives in order to introduce the country and the world to the capabilities of The Center and its incredible staff.
Reporting to the Associate Executive Director, Dr. Theresa Hamlin, the CAO will develop an ambitious recruiting and admissions strategy and framework; create and oversee streamlined admission and transfer processes for the residents and staff within the care continuum; invent and execute integrated marketing campaigns for The Center and its Pediatric program areas, in concert with The Center’s Marketing team; build and lead an externally-facing admissions team that is eager to bring the message of The Center to the public; and help to design a data-capture system that establishes evidence-based outcomes and supports predictive analytics.
The ideal candidate will be a compelling leader with an executive presence who possesses an authentic and compassionate demeanor. S/he will be a gifted communicator who can utilize all external channels, including public speaking, to effectively broadcast The Center’s mission and offerings to the appropriate audiences. S/he will have exceptional relationship management skills to nurture and sustain new and existing partnerships, and a proven ability to collaborate with a range of stakeholders with competing priorities.
In addition to having knowledge about children with complex conditions, the successful candidate will offer a strong business acumen and strategic sense of how to create and manage a steady enrollment pipeline that best serves The Center’s families. A bachelor’s degree in business administration, marketing, external relations, or a related area, plus five-to-seven years’ experience in admissions and recruiting at the national level, and demonstrated success in complex, dynamic human services organizations is required. Preference will be given to candidates who have prior experience with ASD and/or other developmental disabilities.